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    IMPORTANT ANNOUNCEMENTS

    September 25, 2018

    We would like to call your attention to the following releases of ACTIVENet :18.10 on Sept 25th evening, 18.11 on Oct 10th evening and 18.12 on Nov 6th evening. Given below are the details of this specific new item related to our PCI improvements that will help continue to keep your customer’s credit card data secure at the highest level possible.

    When users need to manually enter credit card information or use an existing saved credit card at a workstation not configured with an encrypted card reader, the following changes have been made:

    18.10 Release (September 25th)
    • Staff will be asked to input CVV for credit card transactions
    • Although the CVV will NOT be sent as part of the credit card authorization request until October 10th, the CVV will be a required field.  
    • Any number input into the CVV field will work until October 10th.  This will allow your staff time to prepare for the mandatory CVV validation and requesting CVV from customers at the appropriate times
    • Payment plans using ' Automatically charge credit card? ' will not be impacted and continue to process without the CVV number
    NOTE: For workstations configured with iPP320 PinPad or MagTek payment devices, no other changes have been made to the credit card payment process in the 18.10 version
     
    18.11 Release (October 10th)
    • Staff will be asked to input CVV for credit card transactions
    • CVV is a required field. Only valid CVV number input will work after October 10th
    • The user must enter the CVV number or the transaction will fail, and staff will receive an error message
    • Payment plans using ' Automatically charge credit card? ' will not be impacted and continue to process without the CVV number
    NOTE: For workstations configured with iPP320 PinPad or MagTek payment devices, no other changes have been made to the credit card payment process in the 18.11 version

    18.12 Release (November 6th)
    • Staff will be asked to input CVV for credit card transactions
    • CVV is a required field. Only valid CVV number input will work after October 10th
    • The user must enter the CVV number or the transaction will fail, and staff will receive an error message
    • Payment plans using ' Automatically charge credit card? ' will not be impacted and continue to process without the CVV number
    NOTE: For workstations configured with iPP320 PinPad or MagTek payment devices, staff users will need to enter CVV/CVC code for using a saved card starting with 18.12 version.

    In regard to scheduled payments, autorenewals, or any other recurring transactions, CVV/CVC is not required.  This change will not affect scheduled payments configured before this release.  


    Thank you,
    ACTIVE Net Support

     
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