Sign In
Knowledge Base
Tutorials & User Guides
Cases
Release Notes
ACTIVENet Academy
Home
>
Search Results
Answers about
Filters
Sort by
Last Updated: Newest to Oldest
Last Updated: Oldest to Newest
Type
Article
Manual/User Guide
Release Note
Video
Category
All
Campaigns
ACTIVE Captivate
Customer Transactions
Financial
FlexReg
General
Hardware & 3rd Party Software
Membership
LMS
Population & Communication
POS
Public Access
Registration & Leagues
Reports
Reservation
System Settings
Apply
Clear
Creating an Online Calendar
in
Registration & Leagues
;
Population & Communication
You can create as many online calendars as your organization needs for different purposes. Depending on your settings, the calendar can display event types, drop-in activities, and activities/classes....
Last Updated: 5/15/2026
26.06 Release Notes
in
ACTIVENet
26.06 Release Notes - Summary Release date: May 13th, 2026 New features – AUI Ref# Description ANE-209384 Enabling all-inclusive pricing To support compliance with the U.S. government’s all‑inclusi...
Last Updated: 5/14/2026
ACTIVENet Release Notes 26.6.0 Video Review
in
ACTIVENet
Last Updated: 5/7/2026
Placing a Credit on a Customer Account
in
Financial
;
Customer Transactions
Before proceeding, consult with your organization’s accounting department to confirm best practices for crediting a customer’s account. In order for a user to place a credit on a customer account, on...
Last Updated: 5/6/2026
New CUI Module: Online Calendar
in
System Settings
;
Public Access
The New Online Calendar which is multilingual, mobile responsive, WCAG compliant and easier to use is now available. I. To enable this Online Calendar in system, please follow the steps below: Go to ...
Last Updated: 5/5/2026
To Show/Hide Head of Household Option during Customer Account Creation Online
in
Public Access
;
Population & Communication
To show/hide Head of Household option during online customer creation, please go to Administration > Population Settings > Configuration > under Customer Field Settings heading, check/uncheck the Show...
Last Updated: 4/24/2026
HTTP ERROR 403 System user unauthorized for function 'XXX'
in
System Settings
To enhance the security of the system and provide greater control over which user profiles can access specific workflows, the following permissions have been added since release 23.09, 23.10, 23.11 an...
Last Updated: 4/24/2026
New: Configuring Pax A35 PIN Pad (TCP/IP)
in
ACTIVENet
Pax A35 will be sent to the organization in demo mode. The demo mode should be disabled, before it can be configured to the workstation. This is how the device looks like when sent to the organizat...
Last Updated: 4/23/2026
26.05 Release Notes
in
ACTIVENet
26.05 Release Notes Release date: April 21st, 2026 New features – AUI Ref# Description ANE-160523 Membership: Scheduled fee changes To align membership pricing with market demand fluctuations an...
Last Updated: 4/21/2026
Suspend a Customer's Account
in
Population & Communication
Use this functionality if your organization would like to suspend all transactions for a customer on all or specific modules (i.e., memberships, registrations, reservations, etc) for a period of time....
Last Updated: 4/21/2026
1
2
3
4
5
...
200
201
Next
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
Next