Answers about

• ACTIVE Net Recommended Settings (Post - Google Cloud move) in ACTIVENet
  VERSION 12 Updated May, 2025  
• Last Updated: 6/4/2025

• ACTIVENet Release Notes 25.6 Video Review in ACTIVENet
• Last Updated: 6/3/2025

• Allow Payment with a Credit Memo in Financial; Customer Transactions
  A credit memo can be used to balance an organization's accounts when documented transactions are modified and the seller has to maintain the original balance of the transaction. It can also be used to...
• Last Updated: 6/2/2025

• Allow or Disallow Payment by Credit Memo on Workstation Level in ACTIVENet
  Payment by Credit Memo can be allowed or disabled at the system level (article Allow Payment with a Credit Memo). It can be allowed or disallowed on a workstation level as well. Go to Administration >...
• Last Updated: 6/2/2025

• Cancelling a Permit in Legacy Facility Module in Reservation
  If you have a permit for an event that is no longer going to take place and you need to cancel the permit, you can refer to the steps below. This article is for cancelling a permit in Legacy Facility ...
• Last Updated: 6/2/2025

• Get PinPad Logs in Hardware & 3rd Party Software
  The location for the PinPad log is: C:\Program Files (x86)\ACTIVENet Workstation Service\device-libs\ActivePINPad.log Note: For Verifone Devices, you will find the pinpad log at  C:\Program Files ...
• Last Updated: 6/2/2025

• POS Product Taxes in Financial; POS
  To add taxes to a product Go to Administration > POS Settings > Inventory Management Search/Select Product Select Change POS Product Details Under Taxes select check box that matches site taxes Note: ...
• Last Updated: 6/2/2025

• Configure Financial Settings for Tax Receipt in Financial; Reports
  This article outlines the steps for configuring a site-wide tax receipt record. It includes the settings to define age ranges and transaction eligibility for tax receipts. Go to Administration > Finan...
• Last Updated: 5/30/2025

• ACTIVENet Connect user guide in FlexReg
• Last Updated: 5/29/2025

• Clearing a Balance from a Customer's Account in Financial; Customer Transactions
  Refunding the Original Transaction Note: This option to remove a balance involves refunding the initial transaction which created the original balance; this will affect your reporting and attendance ...
• Last Updated: 5/29/2025