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• Allow Payment with a Credit Memo in Financial; Customer Transactions
  A credit memo can be used to balance an organization's accounts when documented transactions are modified and the seller has to maintain the original balance of the transaction. It can also be used to...
• Last Updated: 6/2/2025

• POS Product Taxes in Financial; POS
  To add taxes to a product Go to Administration > POS Settings > Inventory Management Search/Select Product Select Change POS Product Details Under Taxes select check box that matches site taxes Note: ...
• Last Updated: 6/2/2025

• Configure Financial Settings for Tax Receipt in Financial; Reports
  This article outlines the steps for configuring a site-wide tax receipt record. It includes the settings to define age ranges and transaction eligibility for tax receipts. Go to Administration > Finan...
• Last Updated: 5/30/2025

• Clearing a Balance from a Customer's Account in Financial; Customer Transactions
  Refunding the Original Transaction Note: This option to remove a balance involves refunding the initial transaction which created the original balance; this will affect your reporting and attendance ...
• Last Updated: 5/29/2025

• Correcting a Returned Check within ACTIVE Net in Financial; Customer Transactions
  Since Check Payments are not Processed within ACTIVE Net, a returned check is not automatically recorded and must be adjusted by staff. Staffs are able to cancel a check on a receipt due to the check ...
• Last Updated: 5/29/2025

• Create a Subsidy in Financial
  Organizations can now create subsidy programs, grant and manage customer subsidies, allow customers to enroll in configured activities or membership packages using the specified subsidies and view sub...
• Last Updated: 5/15/2025

• Refund Multiple Transactions on a Single Receipt in Financial; Customer Transactions
  When refunding multiple transactions to a single customer, it may be useful to complete all of the refunds on a single receipt.  This will reduce the number of receipts on a customer's account, making...
• Last Updated: 5/12/2025

• Customize Instructor Payroll Rates in Financial; Registration & Leagues; Population & Communication
  After you have linked an Instructor to an Activity, ACTIVENet has several options by which you can customize the price for each Instructor: Changing Instructor Pay Rates at The Activity Level Changing...
• Last Updated: 4/25/2025

• Changing Instructor Pay Rates At The Activity Level in Financial; Registration & Leagues
  This will guide you to change Instructor pay rates on a single activity. Pay rate changes here will override all other pay rates.   Administration > Registration Settings > Activities Search and selec...
• Last Updated: 4/22/2025

• Find Fee in Facility Charge Matrix in Financial; Reservation
  Locating charges in the Facility Charge Matrix depends on how your charges are set up in the system. There are two ways to search the Facility Charge Matrix which can help you identify the charge you ...
• Last Updated: 2/25/2025