Answers about

• New: Making Activities/FlexReg Programs Searchable via Alias and Synonym in Registration & Leagues; FlexReg; Public Access
  Activities/FlexReg programs have the option to add aliases and synonyms to allow for customers to have an easier time searching for activities/programs on the public page. By adding key words to the A...
• Last Updated: 12/12/2025

• Create a Global Waiver in System Settings; Membership; Registration & Leagues; Reservation; FlexReg; Customer Transactions
  Global Waivers are waivers which can be used universally across the ACTIVE Net product. Global waivers are automatically applied to all transactions, and do not require the user to attach it manually ...
• Last Updated: 8/28/2025

• Adding / Modifying FlexReg Program Types in FlexReg
  A flexreg or daycare program type is used to categorize daycare programs and sessions into distinct groups. To add or modify the program type, please see the steps below: Go to Administration > FlexRe...
• Last Updated: 7/17/2025

• ACTIVENet Connect user guide in FlexReg
• Last Updated: 5/29/2025

• Mark Activity Attendance in ACTIVE Net Connect App in Registration & Leagues; FlexReg
  This article will show how to check in/out a customer from an activity (including private lessons) in the Connect APP. Note: The permission Administration: Registration - Activity Attendance is requi...
• Last Updated: 12/27/2024

• Add Refund Charge to Activity/Flexreg Program or Override Refund Charges Configured in Financial Settings in Registration & Leagues; FlexReg
  The refund charge added from Administration > Financial Settings > Refund Charges can be configured to apply to a module such as Activity or Flexreg (see article Configuring Refund Charges and Transfe...
• Last Updated: 12/16/2024

• New: “Not all dates are available as requested” Error when Creating Dates for FlexReg Session in System Settings; FlexReg
  When creating dates for FlexReg sessions, if the dates coincide with any skip dates that apply to the FlexReg module, those particular dates will not be available as session dates. In addition, when t...
• Last Updated: 9/17/2024

• New: Disable FlexReg Enrollment Cancellation In ACTIVE Captivate App in ACTIVE Captivate; FlexReg
  To prohibit consumers from canceling their FlexReg enrollments in the ACTIVE Captivate App, you can update the setting in your Active Net site as steps below: Go to Administration > FlexReg Settings >...
• Last Updated: 9/2/2024

• Kiosk Self Check-in and Check-out Mode on Connect App in FlexReg
  In Kiosk mode, staff users can allow participants to self-check in/out by scanning their QR codes: To allow Activity/Program Kiosk Self check in/out mode on Connect APP, please:  Refer to the article...
• Last Updated: 5/7/2024

• New: Transfer Customer from One FlexReg Program to Another in FlexReg
  To transfer a customer from enrolled FlexReg program to another, follow steps below: Note: Full access to the permission "Front Desk: Childcare - Transfer" is required for users to be able to transfer...
• Last Updated: 4/8/2024