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New: Making Activities/FlexReg Programs Searchable via Alias and Synonym
in
Registration & Leagues
;
FlexReg
;
Public Access
Activities/FlexReg programs have the option to add aliases and synonyms to allow for customers to have an easier time searching for activities/programs on the public page. By adding key words to the A...
Last Updated: 12/12/2025
Create a Global Waiver
in
System Settings
;
Membership
;
Registration & Leagues
;
Reservation
;
FlexReg
;
Customer Transactions
Global Waivers are waivers which can be used universally across the ACTIVE Net product. Global waivers are automatically applied to all transactions, and do not require the user to attach it manually ...
Last Updated: 8/28/2025
Adding / Modifying FlexReg Program Types
in
FlexReg
A flexreg or daycare program type is used to categorize daycare programs and sessions into distinct groups. To add or modify the program type, please see the steps below: Go to Administration > FlexRe...
Last Updated: 7/17/2025
ACTIVENet Connect user guide
in
FlexReg
Last Updated: 5/29/2025
Mark Activity Attendance in ACTIVE Net Connect App
in
Registration & Leagues
;
FlexReg
This article will show how to check in/out a customer from an activity (including private lessons) in the Connect APP. Note: The permission Administration: Registration - Activity Attendance is requi...
Last Updated: 12/27/2024
Add Refund Charge to Activity/Flexreg Program or Override Refund Charges Configured in Financial Settings
in
Registration & Leagues
;
FlexReg
The refund charge added from Administration > Financial Settings > Refund Charges can be configured to apply to a module such as Activity or Flexreg (see article Configuring Refund Charges and Transfe...
Last Updated: 12/16/2024
New: “Not all dates are available as requested” Error when Creating Dates for FlexReg Session
in
System Settings
;
FlexReg
When creating dates for FlexReg sessions, if the dates coincide with any skip dates that apply to the FlexReg module, those particular dates will not be available as session dates. In addition, when t...
Last Updated: 9/17/2024
New: Disable FlexReg Enrollment Cancellation In ACTIVE Captivate App
in
ACTIVE Captivate
;
FlexReg
To prohibit consumers from canceling their FlexReg enrollments in the ACTIVE Captivate App, you can update the setting in your Active Net site as steps below: Go to Administration > FlexReg Settings >...
Last Updated: 9/2/2024
Kiosk Self Check-in and Check-out Mode on Connect App
in
FlexReg
In Kiosk mode, staff users can allow participants to self-check in/out by scanning their QR codes: To allow Activity/Program Kiosk Self check in/out mode on Connect APP, please: Refer to the article...
Last Updated: 5/7/2024
New: Transfer Customer from One FlexReg Program to Another
in
FlexReg
To transfer a customer from enrolled FlexReg program to another, follow steps below: Note: Full access to the permission "Front Desk: Childcare - Transfer" is required for users to be able to transfer...
Last Updated: 4/8/2024
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