Answers about

• Allowing Customers to Withdraw from Registrations on Public Site in Registration & Leagues; Customer Transactions
  Customers are able to withdraw from their own activity registrations over the CUI/public site. By enabling this option, staff members benefit by not having to withdraw each customer from one of their ...
• Last Updated: 5/19/2025

• Create New Skills in Registration & Leagues
  This article illustrates how to create new skills in ACTIVE Net. After these skills are created in the system, they can be added to customer accounts/classes or used as a pre-requisites.  Go to Admini...
• Last Updated: 4/30/2025

• Customize Instructor Payroll Rates in Financial; Registration & Leagues; Population & Communication
  After you have linked an Instructor to an Activity, ACTIVENet has several options by which you can customize the price for each Instructor: Changing Instructor Pay Rates at The Activity Level Changing...
• Last Updated: 4/25/2025

• Changing Instructor Pay Rates At The Activity Level in Financial; Registration & Leagues
  This will guide you to change Instructor pay rates on a single activity. Pay rate changes here will override all other pay rates.   Administration > Registration Settings > Activities Search and selec...
• Last Updated: 4/22/2025

• Removing Customers from the Activity Waitlist in Registration & Leagues
  In ACTIVENet, if a customer is enrolling in a class that is full, they will be put on a waitlist. Customers can be removed by staff users from the waitlist after they are enrolled into the activity wi...
• Last Updated: 4/21/2025

• New: Report to View Activity Modification Logs in Registration & Leagues; Reports
  To track staff changes to activity records, use the Activity Change Log report. You can track changes to instructors/payroll, fees and discounts, expense GL accounts, dates and times, and departments,...
• Last Updated: 3/10/2025

• Removing System User from Activity in Registration & Leagues
  When a System User is specified for an activity, it results in only that user or users being able to enroll, transfer, or withdraw customers from that activity. If another user attempts to complete an...
• Last Updated: 3/5/2025

• Retiring Activities in Registration & Leagues
  Many sites will use the Activities - Retire functionality to re-use activity numbers and to keep their current database clean and up-to-date. Retiring activities will put them in permanent stasis and ...
• Last Updated: 3/4/2025

• New: Viewing and Editing Facility Schedule Conflicts for Activity in Registration & Leagues
  When creating/updating/copying activities or adding new activity dates, the system now checks the associated facility's availability and displays a list of schedule conflicts in the Scheduling Conflic...
• Last Updated: 12/31/2024

• New: Enable 'Require Authorized Pickups during Enrollment' for Activities in Registration & Leagues
  To enable the 'Require Authorized Pickups during Enrollment' option for activities, please kindly follow the steps below: Go to Administration > Registration Settings > Activities Search for Activity ...
• Last Updated: 12/27/2024