Answers about

• Adding Equipment to a Permit in Reservation
  Equipment can be added to a permit after the permit has already been created. To add equipment to a permit: Go to Front Desk Home > Reserve > Permits Search/select Permit  Under Functions > Reservatio...
• Last Updated: 4/24/2025

• Create Deposit for Reservations in Reservation
  In ACTIVE Net, you can create a charge as a damage or security deposit for facility reservations and take payment before the reservation. After the reservation, you can refund the whole deposit back t...
• Last Updated: 4/17/2025

• Enable Returning Renter Features for Legacy Reservation Module in Reservation
  1. Administration > Facility Settings > Configuration 2. Under Returning Renter Settings select Enable Returning Renter Features box 3. Save Note: The Returning Renter feature is currently not availa...
• Last Updated: 3/7/2025

• New: Allow Authorized Agents to Make Reservations for Organization Online in System Settings; Reservation; Public Access
  The authorized agents will be allowed to make reservations on behalf of organizations from online site if the following option is enabled: Go to Administration > System Settings > Configuration - Onli...
• Last Updated: 3/6/2025

• Create a Reservation for Recurring Days, Weeks or Months on Facility Management New in Reservation
  Go to Front Desk > Facility Management – NEW > Create or Modify Reservation In the Menu bar > Filter section, enter search criteria to narrow down the list of resources, and select the required resour...
• Last Updated: 3/6/2025

• Exporting Lighting Controls for Scheduled Lighting in Reservation; Hardware & 3rd Party Software
  You can export information about your scheduled facility bookings into a file that can then be imported into a compatible third-party lighting control system (such as a Musco lighting system). This al...
• Last Updated: 3/5/2025

• Facility Charge Matrix Report in Reports; Reservation
  The Charge Matrix report shows a list of instructor, facility and equipment reservation charges that are applicable depending on transaction factors such as customer type, event type, site, etc. Acti...
• Last Updated: 2/25/2025

• Find Fee in Facility Charge Matrix in Financial; Reservation
  Locating charges in the Facility Charge Matrix depends on how your charges are set up in the system. There are two ways to search the Facility Charge Matrix which can help you identify the charge you ...
• Last Updated: 2/25/2025

• Change Permit Stage Sequence in Facility Management in Reservation
  With stage sequence created in system, the applicable stage sequences will be displayed when creating a permit in the New Facility Management module. All applicable stage sequences will be selected by...
• Last Updated: 2/25/2025

• Removing the Book Button in View Availability for All Facilities in Reservation
  Note: By following the steps below, you will remove the book button on your public access site from all facilities in your system and will disable customers' ability to reserve your facilities online...
• Last Updated: 2/20/2025