[Print]

Uncancel a Canceled Registration

Document Details

Article Number 000045737
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Uncancel-a-Canceled-Registration

Content Details

Below is information regarding reversing a canceled registration
  1. Registrations that have been canceled cannot be reversed.
  2. The participant(s) will need to be re registered internally or externally.
    • Note: Here's an article to complete an internal registration http://support.activenetwork.com/camps/articles/en_US/Article/Completing-an-Internal-Registration
  3. The system will not recognize prior participant information entered for the registration that was canceled.  
  4. Registration/Processing fees will be charged when re registering participant. 
    • Note: Contact your Account Manager for questions or concerns regarding registration/processing fees. If you don't know who your Account Manager  is, contact your Tech Support team.