New: ECP Return (Electronic Check Processing Return)

Organization will call to inquire about the "ECP returns" showing in participants Existing Order. ECP means Electronic Check Processing Return.



Possible reasons; 

• The given name on the account and/or the account type does not match the actual account.
• Applicable only to eCheck.Net.
• The specified name on the account and/or the account type do not match the NOC record for this account.

Due to the above reason, the payments are being returned to customers bank leaving a balance to the Order

Have the participant/customer login to their online account to make a payment. To collect the balance click here