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Change Credit Card for Auto-Billing

Document Details

Article Number 000031361
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Change-Credit-Card-for-Auto-Billing

Content Details

Credit cards for automatic billing can be managed internally by the organization as well as by the customer in their online account. A new card may need to be entered if a customer's card on file has expired or has been canceled. To manage automatic billing internally, follow these steps.
  1. Search and click participant's name
  2. Click Order number with balance due
  3. Under Make a payment button, click Manage automatic payments
  4. Click Credit/debit card drop down, choose New card
  5. In Card type dropdown, choose appropriate card type
  6. In Card number box, enter card number
  7. Enter Expiration date in provided boxes