When registrants make credit card payments for your sessions, ACTIVE sends payments to you.
Payments are sent twice a month by default at the end of each pay period. The first payment each month is for financial activity from the 1st to the 15th of the month, and the second payment is for financial activity from the 16th through the end of each month.
To review past or current statements go to the account statement area on the Finance Tab. Viewing and Exporting an Account Statement
Click the article below that matches your method and frequency of payment:
2020 Direct Deposit Remittance Payment Schedule - Two Times Per Month
2020 Check Remittance Payment Schedule - Two Times Per Month
2020 Direct Deposit Remittance Payment Schedule - Four Times Per Month - Four Times Per Month
2020 Check Remittance Payment Schedule - Four Times Per Month - Four Times Per Month
- Note: By default checks are sent in the mail, but you can set up direct deposits to receive payment faster (see this article: Setting up Direct Deposit)
- Note: If you need to change your payment frequency, please contact Support at awcampssupport@activenetwork.com.