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How Payment Plans Are Broken Out

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Article Number 000023950
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/How-payment-plans-are-broken-out-1391533779920

Content Details

This article explains how installment amounts are calculated when a customer is enrolled in a payment plan. The system automatically divides the remaining balance across all future installment dates.

Whenever a customer is enrolled in a payment plan, the outstanding balance for the entire order is divided evenly between all installments whose payment date is after the current date.

For example, if a customer registers for a session that costs $500 and pays a $200 deposit at the time of registration, with the remaining balance distributed over three installments, then provided that all installment dates are in the future, each payment will be for $100.

If, however, one of the installment dates has already passed, then the balance will be split between the two remaining installments, so that each payment will be for $150.

This works the same way whether a registration is entered through your online registration form or internally through front desk registration. The same logic also applies when a payment plan is cancelled and re‑applied, such as during a transfer, and when a customer is placed on a payment plan after the time of registration.