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Installment Payment Reminder Emails

Document Details

Article Number 000024898
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Installment-Payment-Reminder-Emails

Content Details

The system sends automatic reminder emails for upcoming installment payments. These emails help the registrants stay informed about scheduled charges and related order details.

  • Reminder emails are generated 15 days before the enabled payment date

  • Emails are created automatically on the back end and cannot be edited

  • Email includes the upcoming charge date, time, amount, and associated Order information

  • Email also includes the payment schedule for additional installments and billing information

  • Email is sent from support@ACTIVE.com, not from your organization