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Accounts or Participants Cannot Be Removed

Document Details

Article Number 000028893
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Remove-a-Participant-or-Account

Content Details

Camp & Class Manager does not currently allow the removal of an account or participant. This protects the integrity of system data, including financial records. If a participant has made a payment, they must remain in the system to ensure accurate financial history.

We apologize for any inconvenience this may cause.

Note: When creating a test registration, please use Preview Mode in the Season Setup. Test registrations cannot be removed, and registration fees will likely not be waived