[Print]

Cannot Reverse a Canceled Registration

Document Details

Article Number 000045737
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Uncancel-a-Canceled-Registration

Content Details

Canceled registrations cannot be restored. If a participant needs to rejoin a program after cancellation, they must be registered again either internally or externally. 
  1. Registrations that have been canceled cannot be reversed
  2. Participant must be re‑registered internally or externally
    • Note: To complete an internal registration, see Complete an Internal Registration
  3. System will not recognize prior participant information from the canceled registration
  4. Registration/Processing fees will be charged when re-registering participant