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Remove a Participant or Account

Document Details

Article Number 000028893
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Remove-a-Participant-or-Account

Content Details

It is not currently possible to remove an Account or a Participant from Camp & Class Manager. This is primarily to maintain the integrity of accounts within the system, as well as the system itself. Additionally, if a payment is made for a participant, we cannot remove them from the system for the sake of financial data integrity.

We sincerely apologize for the inconvenience.
  • Note: If creating a "test" registration, please be sure to use the Preview Mode in the Season Setup.  For the reasons stated above, this cannot be removed, and the registration fees will most likely not be waived