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Waitlist Behavior When One Participant in Session Cancels

Document Details

Article Number 000031922
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Waitlist-Behavior-One-Participant-in-Session-Cancels

Content Details

If a session has a waitlist established, and the capacity is reached, customers can only sign up for the waitlist.  If a participant registered in the class is cancelled, and at least one person is in the waitlist, new customers will still only see the waitlist option.
  • Note: This is by design to give priority to waitlisted participants