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Change Direct Deposit Information

Document Details

Article Number 000031358
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Change-Direct-Deposit-Information

Content Details

Direct deposit is the method used to receive payments from Active. Bank information can only be changed by the Account Owner of the organization. You may need to update direct deposit details if your organization switches banks, opens a new account, or makes other financial changes. Follow the steps below to update your direct deposit information.
  1. In top right corner of database, click gear icon User-added image
  2. From menu on right, choose Financial settings
  3. Beside existing bank name, click blue Remove​
  4. To set up direct deposit for new bank account, follow these steps: Set up Direct Deposit
Note: To ensure payment goes to the new account, make these changes at least 1 week prior to the end of the pay period. If the change is not made in time, Active will issue payment for that pay period via check