Multi-session and multi-person discounts automatically calculate and display in the cart before the registration checkout page, updating dynamically as registrations are added or removed. All applied discounts are clearly listed on the customer's receipt confirmation email.
- Note: Multi-session and multi-person discounts only apply to registrations purchased within the same order and cart. For example, registering one child and then registering another child a week later via a separate order will not trigger a multi-child discount.
- Note: Always test and preview your form before activating to ensure discounts work as expected.
1. Can I limit a discount to certain sessions and modify a discount after a season is activated?
Yes, you can limit a discount to certain sessions and modify it after a season is activated. For detailed steps, see the article: Limit a Discount to Certain Sessions
2. Can discounts be combined or "stacked"?
You can set up both a multi-session and a multi-person discount for a season, and eligible customers will receive both. Additionally, if a registrant qualifies for an early bird price, that will also be included.
When a customer qualifies for multiple special pricing options, the system applies them in the following order:
- Early bird price
- Multi-person discount
- Multi-session discount
- Note: For example, with a multi-session discount configured for 5% off the second session only, if a participant signs up for three sessions (Week 1 at $100, Week 2 at $75, and Week 3 at $200), the system applies the 5% discount to Week 3 to provide the best discount ($10 savings).
You can select eligible sessions in the discount setup page, please check details in Create a Multi-Person Discount and Create a Multi-Session Discount
5. Can I configure a custom conditional discount with a rule that automatically applies the discount on the Registration form checkout page?
Yes, custom conditional discounts can be applied automatically if customers select the appropriate answers to a custom question during registration.For details, please see the article Conditional Discount
6. How do discounts work during a transfer?
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Internal Discounts: Internal discounts applied to the original registration will not automatically reapply during a transfer and must be added manually if applicable.
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System-Based Discounts: Discounts such as coupons, membership discounts, and multi-discounts will be automatically reapplied during the transfer, provided that all original conditions remain valid (e.g., the coupon is still active, membership status is current, and multi-discount criteria are met).
- Note: This functionality ensures rule-based discounts remain consistent, while custom internal discounts require manual review.