[Print]

How Does eCheck Refunds Work?

Document Details

Article Number 000043158
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/How-Does-eCheck-Refunds-Work

Content Details

Processing an eCheck refund allows you to return funds directly to a customer's original payment method safely and efficiently.
  • Note: Refunds are returned back to the customer's account used during the original payment
  • Note: You can refund a partial or full amount
  • Note: It takes 2-3 weeks to process. This timeline is dependent on the customer's financial institution