By default, automated emails use your organization's name as the sender name and the primary contact's email address as the sender address. You can customize these details to control how your emails appear to recipients.
  1. Click Email tab
  2. Click New > New email
  3. Select Create an email or Select an existing template 
  4. Click OK
  5. Next to From, click Pencil icon
  6. Enter Name and Email address from which to send email
  7. Click OK
  8. Click Save and Continue