During the registration process, participants are offered the option of purchasing Registration Protection, which offers registrants the security of knowing that they may recoup their registration and processing fees if they are unable to participate in the event due to covered reasons . Please note that this option is managed by Booking Protect (not ACTIVE Network). The Registration Protection offer is an ACTIVE product and is hard coded onto our site.
ACTIVE Network has a no-refund policy (as do many endurance organizations). If participants need information about the Registration Protection program or need to submit a application for a refund, please refer them to the help article link below or contact Booking Protect:
Registration Protection