Note: We suggest setting up a generic code with no limitations to be used by your organization for transfers or re-registering participants who have already paid for a registration.
- Log in to ACTIVEWorks Endurance > Your events > click event name
- Go to Tools and select Discounts
- Click Create
- Complete all fields:
- Name: Displayed on receipts, 50 characters maximum
- Amount: Flat amount, percentage or net price amount
- Note: Discount amounts set as currency amounts will only discount the exact amount set. This is best if you only want the discount to apply to one single registration fee.
- Note: Discount amounts set as percentages will apply to the entire order (registration category and additional purchases)
- Example: If the discount is set for 25%, the registration fee is $40, and the T-shirt is $10, making the transaction total $50.00, then the total discounted amount will be $12.50. This discount will apply to the transaction total, not the registration fee total. However, if the discount is set for $10.00 then $10.00 will be the discounted amount no matter the transaction total.
- Note: Net price amount is the final price will be charged for each eligible items in one order.
- Example: If the discount is set for $5 net price, the registration fee is $25, and the T-shirt is $15. Only $5 will be charged for each item, it means the registrants only need to pay $5 registration fee and $5 T-shirt fee at checkout.
- Code: Unique code between 3 and 20 alphanumeric characters that participants must enter to receive the discount
- Note: Discount codes can now be configured to include the ! @ # $ % ^ & * ( ) _ + | } { " : ? > < ~ . / ; ' [ ] \ = – characters (the “ character is not supported in uploaded discount code CSV files).
- (Optional) Description: Internal-use only, 255 characters maximum
- (Optional) Expiration date: Specify none or establish start and end dates
- (Optional) Maximum number of uses: If no value entered, uses will be unlimited
- Note: In order for a percentage based discount to apply to a registration fee and two additional items, the number of uses has to be set to 3 or more. If the discount's number of uses is set to 1, the discount would only apply to the registration fee since each item is counted individually.
- Check boxes next to categories and price types to apply discount to
- (Optional) Check boxes next to additional purchases to apply discount to
- Note: Field is grayed-out if flat amount option selected
- Click Save