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Re-send Pre-Paid Registration to a Participant

Document Details

Article Number 000035296
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Re-send-Pre-Paid-Registration-to-a-Participant

Content Details

Below are the steps to resend a pre-paid registration invitation to a team member in the case they failed to receive it:
  1. Navigate to https://myevents.active.com
  2. Choose event
  3. Click into Team Center
  4. Find TEAM MEMBERS section at the bottom​
  5. Resend invitation(s):
    1. If you would like to resend invitation emails to all pending confirmation members, click Resend invitations
    2. If you only want to re-invite a certain member, hover mouse over that member's row and click resend icon on the right
    • Note: If one invitation was sent to the wrong email address, hover mouse over that row and click revoke icon on the right, then refresh the page and click Invite pre-paid above
User-added image
  1. Confirm on pop-up