Note: Chargeback reports can be found at FINANCIALS tab > Charge back report
Note: When a Canceled registration occurs, your available inventory increases allowing you to resell that spot
Canceled registration due to confirmed chargeback
Document Details
| Article Number | 000145160 | |
| Article Type | Article} | |
| Article Link | https://support.activenetwork.com/endurance/articles/en_US/Article/Canceled-registration-due-to-confirmed-chargeback |
Content Details
To ensure that your registrants cannot attend an event when they have issued and won a chargeback claim with their bank, their registration status in ActiveWorks is now automatically changed to Canceled. The registration in the participant's profile is also flagged as This registration is charged back, so that your athlete services team can easily see who requested the chargeback when they call/email in.
Note: Chargeback reports can be found at FINANCIALS tab > Charge back report
Note: When a Canceled registration occurs, your available inventory increases allowing you to resell that spot
Note: Chargeback reports can be found at FINANCIALS tab > Charge back report
Note: When a Canceled registration occurs, your available inventory increases allowing you to resell that spot