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Pause, Edit and Resume Email

Document Details

Article Number 000194324
Article Type Article}
Article Link https://support.activenetwork.com/endurance/articles/en_US/Article/Pause-and-Resume-Email

Content Details

Event organizers can now pause trigger emails and scheduled emails with the Pause button, and edit a paused trigger email. Paused emails also can be resumed by click the Continue button.

To pause trigger email:
  1. Go to Email tab from Home page
  2. From tab Regular email, select a desired trigger email
  3. Click Pause button
  4. Click OK
To edit a paused trigger email:
  1. Go to Email tab from Home page
  2. From tab Regular email, select a desired paused trigger email
  3. Click Open to enter the editing interface
  4. Edit the Sender and receipt, Tracking and click Save & continue
  5. Edit content and Subject and click Save & continue
  6. Edit Schedule delivery and Associated events and click Send
To resume a paused email, select it and click Continue and then confirm by clicking OK.