*First and Last Name
*Email Address
*Organization Name
*What role do you perform in your organization? --None-- Athlete/Customer Services Event Day Operations Executive Finance IT/Tech Marketing Other Race Timer Volunteer
*Affected Module --None-- Administrators & User Access Analytics – 3rd Party Tracking Pixels APIs (3rd Party Integrations) Apps – OnSite App Apps – Experience App Apps - Point of Sale (POS) Custom Branding/Look & Feel/CSS CRM/People Email & Marketing Event Management/Configuration Financial Reporting Fundraising Global Discount Global Merchandise Global Questions Home Screen MyEvents (Participant Portal) Payment Accounts & Remittance Payments Plans Payment Types/Methods Race Pass/Event Series Registration Form Results Platform Virtual Event Volunteer Management Other Ideas & Suggestions
*Impacted User --None-- Admin User Business Partner Consumer Other Senior Leader
*Please describe the business problem you are trying to solve in 500 characters or less. Please note, though your feedback is extremely valued, final solutions may vary.
*What is the primary business justification for this issue? --None-- Increase Revenue Increase Check-In Speed Improve Admin Efficiency Improve Online Purchase Improve Customer Experience Enhance Reporting Other
*How would you rank this enhancement against other known development priorities and enhancements between 1-5? (1 being the highest, 5 being the lowest.) --None-- 1 – Highest 2 3 4 5 – Lowest
*How does this problem impact your organization today? Please be specific and provide as much detail as possible.
*Have you found a way to work around this problem? --None-- Yes No
* If so, please describe how. For example, is it a workaround in ACTIVEWorks Endurance, a manual process, or a third-party system?
* If this enhancement is rejected, are you willing to fund the development to get a resolution? --None-- Yes No
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