When billing miscellaneous fees or meet entry fees, the system automatically charges the card stored in the parent’s Wallet under their Profile.

Charging Order

  1. Primary credit card
  2. Primary electronic check (eCheck)
  3. Other credit card(s)
  4. Other electronic check(s)
  • Note: If multiple credit cards are stored but none is set as primary, the system will randomly select one to charge. The same applies to eChecks.

To ensure the system consistently charges the desired card, parents should set one valid card as the primary, as stated in Point 8 in My Wallet - Add or Change Payment Information in Swim Portal.

For failed payments, parents can Make Payment for Remaining Balance in Swim Portal.