Answers about "General Configurations"

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New: Configure Refund Window
In the Admin settings > Financial settings > Refund window tab, users with the Manage financial settings permission can configure the time frame during which refunds are permitted. To enable the refu...
General Configurations Last Update: 1/29/2026
Configure Organization Settings
To configure system settings, after logging into the staff site (https://paymentmanagerui.active.com), click the Hi, {your username} dropdown in the upper right corner of the page > Admin settings: ...
General Configurations Last Update: 1/29/2026
Log in to Payment Manager
To log into Payment Manager: 1. Open the staff site (https://paymentmanagerui.active.com) and log in with the account. 2. Select your organization:   Note: After logging in, you can switch to an...
General Configurations Last Update: 1/29/2026
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