Answers about

• HTTP 403--Forbidden in Web Access Control in Access
  Getting HTTP 403--Forbidden error when users click on Web Access Control. Cause: The web access control virtual directory was not setup correctly. Resolution: -To fix open IIS (Administrative Tools)...
• Last Updated: 7/16/2016

• What are the Accounting Fields in 'Manage Scan Type Location' Used For? in Access; Administration; GL / Accounting
  They are for back load earn by usage deferral. When we record breakage, we use standard accounting if these fields are not filled in. If these fields are defined, we use the accounting for breakage. ...
• Last Updated: 7/13/2016

• Access Control Reports - Recorded Scans in Access
  Access Control Reports that pertain to ticket or pass usage will only record valid scans. If something is scanned offline or in batch mode and that offline/batch scan is invalid, the scan will not rec...
• Last Updated: 7/13/2016

• Batch Mode Scans Recorded for a Previous Date in Access
  Scans that are done in batch mode are being recorded for a date different than the current date. The problem may be that the date and time on the wireless access point that the handhelds are connecti...
• Last Updated: 7/13/2016

• Access Edit Groups - Purpose and Setup in Access; Administration
  Standard access control setup defines how an access rule may be used through Access Rule Product Types; that is, how many days is it valid, how many rides, etc. Where the access rule may be used is de...
• Last Updated: 7/5/2016

• RTP - Variance between Access Rule Detail and Daily Visit Statistic in Access; Administration; Report Navigator
  If there is a variance between the access rule reports and reports that report statistics/visits verify that the Process Access Summary, Process Auto Post and Auto Client Close job for the Auto Post c...
• Last Updated: 7/5/2016

• RTP - Audit Scanning in Access
  Issue: How is the audit scan functionality used for RTP|One? Solution: Please refer to the 2008.1 release guide in the Online Help for details on audit scanning.
• Last Updated: 7/5/2016

• RTP - Verification The RTPOne Service Is Configured Correctly For Access Control in Access; Installation/Update
  To verify that the RTPOne Service is configured correctly for Access Control type the following URL into an Internet browser on the machine where the RTPOne service is installed. http://localhost/rtp...
• Last Updated: 7/5/2016

• Web Access Control Scanning/Validation Configuration for Future Date Tickets in Access; Administration; Mobile Handheld
  If a user finds when they issue a ticket for a date in the future (by changing the product date to a future date) and they then attempt to scan the ticket using Validation or Scan in Web Access Contro...
• Last Updated: 7/5/2016

• RTP - Double Charged Credit Cards When Using DTL. in Access; Administration; Services (Resort Charge/Order Service)
  Potential problem: A customer holds a DTL or Direct Pay pass. The customer's credit card is charged twice in the same day even though the pass is good for any location and should only charge the custo...
• Last Updated: 7/5/2016