Answers about

• Media Designer User Guide in Media Designer
  Media Designer User Guide is attached below.  This is an older document and some information may be out of date.
• Last Updated: 6/30/2020

• Cannot Encode Magstripes - Fargo Printers in Media Designer
  Potential problem: Media passes are printing fine but the magstripes are not being encoded. Pass printer in use is either a Fargo or Magic Card. Potential solution: Confirm the Media Template associa...
• Last Updated: 11/1/2017

• Gift Receipts Printing a Dollar Value in Media Designer
  Potential problem: When printing a gift receipt for a transaction where a discount has been applied, the gift receipt displays the amount of the discounts. Potential resolution: Navigate to Media Des...
• Last Updated: 7/16/2016

• RTP - Rotating The Customer Image/Photo in Media Designer
  Functionality was added to be able to rotate the image/photo. You can rotate the image in a 0,90,180 or 270 rotation. This can be done in Media Designer \ Image Properties of the Customer Photo \ CW ...
• Last Updated: 7/5/2016

• RTP - Directions On How to Set Up Magstripe Encoding in Administration; Media Designer
  In order to encode a magstripe in RTP|ONE, the pass media component will need to have a ‘Pass Media Program’ attached. 1.Create a new Pass Media Program in Admin \ (Admin \ Product Administration \ P...
• Last Updated: 7/5/2016

• RTP- Pass Media Card Is Printing Without The Barcode in Media Designer; One|Resort - Transaction Processing
  When printing a pass media card, the bar code will not print on the pass. Possible Solutions: 1) Within Media Designer, edit the pass media template/ double click on the bar code/ check to make sure ...
• Last Updated: 6/29/2016

• RTP-Where are Media Designer Images Stored? in Media Designer
  Where are Media Designer Images stored? The images are stored in the MediaTemplateImage table in the database. The image is stored as text, so they cannot be viewed through the database. However, the...
• Last Updated: 6/29/2016

• RTP- Pass Media Elements not Printing in Media Designer
  One possible reason one might not be able to see pass media elements on printed output is if the elements have been rotated. The scale for where these elements will print on the output is slightly dif...
• Last Updated: 6/29/2016

• RTP-Prompts are Printing on Receipts in Media Designer
  If prompts are added to a product, and these prompts are not wanted to be printed on the receipt, users will need to check to make sure product listing elements are not on the receipt. The following ...
• Last Updated: 6/29/2016

• RTP-Adding PMS Text Elements To Receipts in Administration; Media Designer
  To get PMS Text Elements working on Credit Receipts first you need to add the desired elements to the Template you have defined for Credit Receipt Media Template Code in the Client Configuration Setti...
• Last Updated: 6/25/2016