Answers about

• RTP-Mobile Safari users unable to assign Customers to Products on eStore in eStore
  When trying to purchase a "Customer Required" product on the eStore, using a mobile iOS device and Safari, the Assign Products page will only reload instead of progressing through the check out proces...
• Last Updated: 7/4/2017

• RTP-eStore - Required popup on Upload Photo page when going to Checkout in eStore
  The validation for the photo upload is only checking if a file is selected, and is not connected to any system security. So to get around this error, you can make the following changes: 1) On the eSt...
• Last Updated: 2/24/2017

• eStore- Password Minimum Requirement Error Message Cannot be Altered in eStore
  The error message: Your password does not meet the minimum requirements. Please make sure your password is at least 7 digits, includes uper and lower-case letters and has at least one special characte...
• Last Updated: 7/16/2016

• RTP-eStore- Can a Customer View/Print the Resort Charge Authorization Entry Found under My Account in the eStore? in eStore
  Currently as of the 2014.1.0 release customers do not have the ability to view/print resort charge authorizations when logged into the eStore > My Account> Resort Charge. The customer can see the nam...
• Last Updated: 7/16/2016

• RTP-eStore: The Connection Was Reset in eStore
  If users are receiving this error on the eStore when they attempt to sign in then there may be an issue with the following key in the web.config: <add key="DisableSSLEnforcment" value="false"></add> ...
• Last Updated: 7/16/2016

• eStore- Stored Value Payment not Showing on Billing Page as Payment Option in Customer Manager; eStore
  If you have added the Stored Value Payment Method to your eStore location: Confirm: -The payment method was added in Admin> Location Admin> Location Mgmt> Payment> Select Stored Value Payment Method> ...
• Last Updated: 7/16/2016

• RTP - Default Website Not Showing Up on eStore Installer in eStore; Installation/Update
  When running the RTP Online eStore Setup, users may find that the 'Choose Existing Website' drop down menu of the IIS Setup portion of the installer comes up blank. Normally we would expect to see 'De...
• Last Updated: 7/5/2016

• RTP - Recommended SSL Versions for the eStore in eStore
  Moving to SSL 3.0 or TLS 3.0 as the underlying protocol of the encryption won’t impact an application's usage of it. We recommend that all customers move to TLS 3.0. The only way to change the encryp...
• Last Updated: 7/5/2016

• Unable to Track eStore Transactions in Google Analytics in eStore
  Users are not seeing transaction information post to Google Analytics, but the they do see the basic site traffic post. Possible Cause: the Code in the Base.htm file may be incorrect, so that the anc...
• Last Updated: 7/5/2016

• RTP- eStore 2012.1.0 Error: Could not load file or assembly 'SkiData.Common' or one of its dependencies in eStore
  If users install the 2012.1.0 eStore and receive the full error: Could not load file or assembly 'SkiData.Common' or one of its dependencies. An attempt was made to load a program with an incorrect fo...
• Last Updated: 7/1/2016