If you noticed that your run/walk time or distance is inaccurate, please check and make sure that your GPS works well. You can turn off and turn on GPS in app and phone to fix it.
Android Devices:
Android Devices:
- Open phone Settings
- Press Connections
- Press Location
- Disable On
- Go to Apps
- Click 5k to 10k / Couch to 5k
- Press Permissions
- Disable Location
- Restart phone
- Open phone Settings again
- Press Connections
- Press Location
- Enable On
- Go to Apps
- Click 5k to 10k / Couch to 5k
- Press Permissions
- Enable Location
- Open phone Settings
- Press Privacy
- Press Location Services
- Disable Location Services
- Open 5k to 10k app
- Press Settings
- Press Workout Options
- Disable Enable GPS
- Restart phone
- Open phone Settings again
- Press Privacy
- Press Location Services
- Enable Location Services
- Click 5k to 10k / Couch to 5k
- Check While Using the App
- Open 5k to 10k
- Press Settings
- Press Workout Options
- Enable Enable GPS
Note: There is no need to follow steps 5,6,7,8 and 16,17,18,19 on Couch to 5k app for IOS users.
Note: If you are running indoors on a treadmill or even on a track, our app will not be able to give you reliable distance measurements since it uses GPS to track your run assuming you were running outdoors. In addition, GPS doesn't work unless the signal is green.