Answers about "Account Settings"

In order to login to most ACTIVE Network products, you must already have an ACTIVE Passport. To get the ACTIVE Passport, please visit active.com to sign up an account.   Below are instructions to logi...

Once the option of 'Don't ask again on this device after verifying' is checked, it places a cookie on the specified device which is valid for 365 days and agency user won't be asked to enter the verif...

Direct deposit transfers money into your bank account electronically. It is the fastest way to receive money from ACTIVE Network. Check the 2024 ACH Payment Schedules below: Weekly/Four times a month...

When registrants make credit card payments for your sessions, ACTIVE sends payments to you. Payments are sent twice a month by default at the end of each pay period. The first payment each month is fo...

For an API token, please reach out to Support via Contact Us.

ACTIVE charges a registration fee for each registration and a processing fee every time a credit card or eCheck is used for payment. Please note that these fees are non-refundable. For cash or check t...

Account Owner Access to everything within Camp & Class Manager   Only user who can edit Organization settings and Financial settings Administrator  Access to everything within Camp & Class Manager C...

Merchandise that is being no longer available or no longer being sold can either be deleted or deactivated. To deactivate a merchandise option: Select tab Add-ons after logging in Under Merchandise t...

This is the ACTIVE Advantage Registration Page that displays after a user has registered for a Camp or Class:

ACTIVE charges a processing fee for each registration. During the initial season setup, you can determine who pays the registration fee. After the season setup is complete, this can still be changed i...