If a participant was registered by someone else or entered as an offline registration by the event director, they can claim their registration by logging into http://myevents.active.com.

Note: In order to claim the registration, the participant will need an ACTIVE.com user account and the Registration Number (also called Registration ID).
Note: The participant must have the same information on their ACTIVE.com account with the information they entered upon registration. (first name, last name and date of birth)

  1. Log into My Events web page at http://www.myevents.active.com
  2. Enter Registration Number in the box under CLAIM REGISTRATION
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  • Note: The registration number is started with R- (e.g. R-0ZC2HNXF as shown below) which is included in the registration confirmation email you received after you completed your registration. 
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  1. Click Submit
Note: Registrations for under 18s will automatically be shown in MyEvents portal of their parents who registered for them. No need to claim registrations for Under 18s".  A message "NOTE: You completed this registration on behalf of another person. The person is under 18 years old." is displayed in parent's MyEvents Portal as shown below.

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