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Email People on Waitlist

Document Details

Article Number 000037222
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Email-People-on-Waitlist

Content Details

To email people on the waitlist, either access from Waitlist report or from session dashboard. 

Open Waitlist report under Season:
  1. On Home tab, click Reports under desired Season name
  2. Click Waitlist report
    • Note: Content can be ordered by clicking the grey column headers
  3. Select appropriate participant names
  4. Click Email selected people
  5. Edit your email message by following instructions at Creating an Email
  6. Click Send
View waitlisted registrants from Session Dashboard:
  1. On Home tab, click Sessions under desired Season name
  2. Click on Session with waitlist registrations
  3. Click on number hyperlink above Waitlist registrations
User-added image
  1. Follow above steps 3-6
Note: To view who was sent the email, please refer to Download email report for viewing recipients, delivery status and recipient reactions.