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Receiving a Copy of Every Confirmation Email

Document Details

Article Number 000023993
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Receiving-a-copy-of-every-confirmation-email-1391533786203

Content Details

It is possible to receive an email notification when someone has registered by receiving a copy of every confirmation email sent to participants:

  1. Click Home tab
  2. Click Setup under Season name
  3. Click Confirmation Email on right sidebar
  4. Check box for Send me a copy of every registration confirmation email
  5. Enter maximum of five email address, separating each email with a comma (no spaces)
  6. Click Save
  • Note: Make sure you are not using Yahoo or AOL email as from address. For more information, see the following articles: 
    • Difficulty Sending Emails - Yahoo "From" Email Address
    • Difficulty Sending Emails - AOL "From" Email Address
       
Note: If two copies of confirmation email are received, the most possible reason is that the confirmation email was sent to both the primary and secondary parents/guardians of this participant. Please see Received Two Copies of Confirmation Email for details