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Remove Payment Plan from an Existing Order

Document Details

Article Number 000027012
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Remove-payment-plan-from-an-existing-order

Content Details

To remove payment plan from an existing order: 
  1. Use search field to find customer by order number or by customer name. 
  2. Click name of customer 
  3. Under Order history tab, click desired Order number 
  4. Underneath Make a Payment button, click Remove Payment Plan
  5.  
  6. Follow prompts
  7. Click Submit
For additional information about adding a payment plan, use the following article: Add Payment Plan to an Existing Order

Note: Once payment plan is removed, all remaining balances appears on order and customer will need to pay balances all at once