To remove payment plan from an existing order:
Note: Once payment plan is removed, all remaining balances appears on order and customer will need to pay balances all at once
- Use search field to find customer by order number or by customer name.
- Click name of customer
- Under Order history tab, click desired Order number
- Underneath Make a Payment button, click Remove Payment Plan
- Follow prompts
- Click Submit
Note: Once payment plan is removed, all remaining balances appears on order and customer will need to pay balances all at once