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Updating Account Information in Active.com

Document Details

Article Number 000029175
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Updating-Account-in-Active-com

Content Details

Below are instructions to update your ACTIVE.com user account.
  1. From http://www.active.com/, click Login
  2. Enter Email address and Password and SIGN IN
  3. Enter verification code and click Verify
  4. From profile menu under your name in top right corner, click View Profile
  5. Contact Information can be edited in My Profile
  6. Password can be updated in Change Password
Note: If you need to update your login email, please Contact Us.
Note: For contact address, if this registrant has already registered in this organization's events before with Address A, Address A will still be used automatically in the next registration in the same organization even though the contact address has been updated from ACTIVE.com. The registrant can edit contact address during the registration from YOUR INFORMATION.
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