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Transferring Account Ownership

Document Details

Article Number 000159321
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Transferring-Account-Ownership

Content Details

To change the Account Owner for an organization, verification or approval must be provided by the organization’s Account Manager or the current Account Owner. If the Account Manager is unknown, Technical Support can assist at awcampssupport@activenetwork.com. If the current Account Owner is no longer with the organization, a letter on company letterhead outlining the requested changes is required.

Use the template below when submitting the request:

Organization Name:

New Account Owner Name:
New Account Owner Email:
New Account Owner Current Role: (Standard/Admin/Not Yet Invited)

Current Account Owner Name:
Current Account Owner Email:
Action to take with Current Owner: (Make Admin/Delete User)

Please send your request to Technical Support at awcampssupport@activenetwork.com.

Note: If the new Account Owner has not yet been invited to the organization, invite the new Account Owner first and submit the request after the invitation has been accepted. To invite a new user, refer to Inviting A User.