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Remove Coupon Code from a Registration

Document Details

Article Number 000024430
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/How-to-remove-coupon-code-from-a-registration

Content Details

Use these steps when a registrant has applied a coupon code but is no longer eligible for the discount. Removing the coupon will automatically recalculate the registrant’s balance.
  1. Click People tab
  2. Locate the registrant in the list or use the Search field at the top right
  3. Click appropriate name
  4. Click Order Number
  5. Open Actions drop-down menu, click Remove Coupon
User-added image
  1. Review updated order balance to ensure it is now correct
    • Note: The removed coupon will show up under the registration next to [Removed].
  2. When finished, click Submit