Use these steps when a registrant has applied a coupon code but is no longer eligible for the discount. Removing the coupon will automatically recalculate the registrant’s balance.
- Click People tab
- Locate the registrant in the list or use the Search field at the top right
- Click appropriate name
- Click Order Number
- Open Actions drop-down menu, click Remove Coupon
- Review updated order balance to ensure it is now correct
- Note: The removed coupon will show up under the registration next to [Removed].
- When finished, click Submit
