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Set up a Supplemental Form Reminder Email

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Article Number 000027005
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Setting-up-a-Supplemental-Form-Email-Reminder

Content Details

Supplemental forms are completed by customers after registration and accessed through their online accounts. You can set up automatic email reminders to ensure customers fill out these forms by a specific due date or before a session begins. Follow the steps below to configure reminder emails.
  1. On home page, click Setup under Season name
  2. Select Registration Forms
  3. Check Automatically email customers a reminder to complete forms before their first session box under Automatic email reminders header
  4. Input Delivery date
  5. Select Customize email reminder
  6. Customize the text to be sent to customers
    • Note: The message must be under 1000 characters
  7. Save the message content
  8. Click Save and continue
Note: Supplemental form reminder emails can also be sent to participants manually. Please see the article Email Participants from the Supplemental Forms Tab