Supplemental forms are completed by customers after registration and accessed through their online accounts. You can set up automatic email reminders to ensure customers fill out these forms by a specific due date or before a session begins. Follow the steps below to configure reminder emails.
- On home page, click Setup under Season name
- Select Registration Forms
- Check Automatically email customers a reminder to complete forms before their first session box under Automatic email reminders header
- Input Delivery date
- Select Customize email reminder
- Customize the text to be sent to customers
- Note: The message must be under 1000 characters
- Save the message content
- Click Save and continue