Setting up a Supplemental Form Email Reminder

Supplemental forms are filled out by customers after completing registration, and accessed via the Online Accounts. An automatic email reminder can be set up to remind customers to fill out these forms to ensure they are filled out by a specific due date or before a session begins:

1. Select Setup under season name
2. Select Registration Forms
3. Check Automatically email customers a reminder to complete forms before their first session box under Automatic email reminders header
4. Input Delivery date
5. Select Customize email reminder
6. Customize text to be sent to customers
   • Note: Message must be under 1000 characters
7. Save message content
8. Select Save and continue

Supplemental form reminder emails can also be sent to participants manually. Please see this article Email Participants from the Supplemental Forms Tab