Customers receive automatic email notifications whenever payments or order changes occur. These emails help customers stay informed about updates to their registrations, payments, and account activity.
- Payments
- Refunds
- Edit purchases
- Transfers
- Schedule payment reminder email sent 15 days before scheduled payment
- Failed Automatic Payment
- Online account invites (sent if customer is registered internally)
Note: An order receipt is sent whenever the order is edited, even if no payment is involved
Customers also receive confirmation emails and supplemental form reminders if these have been set up
Customers also receive confirmation emails and supplemental form reminders if these have been set up
- Use Customize The Confirmation Email for instructions on customizing a registration confirmation email
- Use Set up a Follow-up or Supplemental Form for instructions on setting up and editing a supplemental form email reminder
