The basic confirmation email contains the recipient’s registration details and information about any follow‑up forms required for sessions they are registered for. You can also choose to include a header image, a footer image, and links to your organization’s social media sites.
The body of the email is composed of different sections, or text areas. The default text area is visible to all session registrants, but additional text areas can be added that display only for registrants of specific sessions. This allows registrants to receive different emails depending on the sessions they register for.
Please Click Here to watch a tutorial video that walks you through the steps of customizing your confirmation email.
- Note: Please contact Support if you cannot access the video
- On home page, click Setup under desired season name
- Click Confirmation email on the right
- Click Customize button
- Click Save and continue
- Drag and drop items onto the canvas from Add items section
- Double-click text box to edit email body
- Note: To configure conditional display text visible only for certain sessions, refer to Setup Conditional Display Text Area When Customizing Confirmation Email
- (Optional) If you include a header image and/or a footer image, select Replace in the center of each image to customize it.
- Click Save and continue
- (Optional) Click Send test email on the upper right corner to send yourself a test email.
- Note: Test email allows you to enter up to 5 email addresses, separated by commas
- Click Save and continue
Below is the template of the Registration part in the confirmation email and an example of a sent confirmation email:
- Note: There is a line break under the {Instructor name}, it is the current designed layout
- Note: The {Purchases} field displays the names of the purchased items but does not include prices
