Waitlist policies explain the terms and conditions of your waitlist to registrants, appearing when they add a waitlist item to their cart and within their confirmation email after joining.

  1. Click Home tab
  2. Click Setup beneath Season
  3. Click Sessions 
  4. Click desired Session 
  5. Click Customize waitlist policy link below Waitlists box
  6. Click Save
Note: Though it can be managed within a specific session, a waitlist policy applies to all waitlist-enabled sessions in a given season.
Note: If a new session with a default waitlist policy configuration is added, all customized waitlist policies that have been applied to other existing sessions will be automatically converted back to the default policy.