Creating a Waitlist Policy

Use a waitlist policy to explain to registrants the terms of the waitlist. Registrants will see your waitlist policy when they add a waitlist purchase to their cart and when they receive a confirmation email after joining a waitlist.

To create a season waitlist policy:

1. Click Home tab
2. Click Setup beneath Season
3. Click Sessions 
4. Click desired Session 
5. Click Customize waitlist policy link below Waitlists box
6. Save
   • Note: Though it can be managed in a specific session, a waitlist policy applies to all waitlist enabled sessions in a given season.
   • Note: If a new session with default waitlist policy configured is added, all customized waitlist policies that have been applied to other existing sessions will be converted to the default one automatically.