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Conditional Session Option

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Article Number 000045699
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Conditional-Session-Option

Content Details

Organization users can now configure a session option type with a rule that automatically applies the session option on the Registration form checkout page if customers select the appropriate answers to a custom question during registration. It is now possible to set up a session option that would apply automatically based on the answers provided on the registration form. For instance, if a customer answers “Yes” to the “Do you require daycare?” question, a Daycare session option would automatically apply on the cart.

To Create a Session Option that would Automatically Apply to Cart:
  1. From Home page, click Setup under desired season.
  2. Select 2. Sessions.
  3. Click on name of session.
  4. Under Session options, create a session option.
  5. Click Edit Details.
  6. Click Session Option Type dropdown and select Create a Session option type. Select Manage if you already have session option selected.
  7. Enter the following information:
    • Session option type.
    • Display type: Auto-apply to cart.
    • Display condition: Always display.
    • Question condition: Select custom question.
    • Answer includes: Select answer(s).

Note: For the session option to be added to the checkout page, both the Display condition and Question condition must be simultaneously fulfilled.
Note: Conditional Session Options are evaluated only during the initial registration checkout process and are not available for purchase through the online account. If a participant or parent updates a registration form response in the online account after checkout, any Conditional Session Option rules tied to that response will not be evaluated, and no session options will be added or updated on the order.