Camp & Class Manager Answers

Families can receive emails directly from their account. You can send either a new custom email or an existing template, and the message will be delivered to the primary contact email on the account.

From People Tab, search for family name
Select appropriate Family
Select Send Email button
From the pop up, select Create a new Email or Select an existing Template then click OK
- Note: Templates available will be related to the templates made under the email tab
Enter Subject of your email and Description (you may opt to send a copy of the email to secondary parent if applicable)
Click Save and Continue
Under the Design tab, drag items from left to right to create your email
Click Save and Continue
From Preview & Send page, click Send

Note: If there are merge fields inserted in your email templates, only templates with agency‑level and family‑level merge fields are available from the drop‑down. Templates with participant or registration merge fields are not available. Ensure your template has no merge fields or only the {Register now} merge field.

	Article Number	000028737
	Article Type	Article}
	Article Link	https://support.activenetwork.com/camps/articles/en_US/Article/Send-Email-to-a-Single-Family

Send Email to a Single Family

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