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Waitlist Behavior When No Registrants in Waitlist

Document Details

Article Number 000031921
Article Type Article}
Article Link https://support.activenetwork.com/camps/articles/en_US/Article/Waitlist-Behavior-No-Registrants-in-Waitlist

Content Details

If a waitlist is set up for a session that has reached capacity, only the Waitlist option will be available to customers. If no participants sign up on the waitlist and then a registrant is cancelled out of the session, the session will be come available again and no waitlist should be triggered.
  • Note: If the capacity is changed after reaching the original maximum participants, the waitlist may still trigger regardless